{"id":1841,"date":"2016-10-10T05:27:01","date_gmt":"2016-10-10T05:27:01","guid":{"rendered":"http:\/\/codethataint.com\/blog\/?p=1841"},"modified":"2016-10-10T06:15:12","modified_gmt":"2016-10-10T06:15:12","slug":"laura-classes","status":"publish","type":"post","link":"https:\/\/codethataint.com\/blog\/laura-classes\/","title":{"rendered":"Laura Classes"},"content":{"rendered":"

Telephone Etiquette<\/h3>\n

While Speaking in telephone<\/p>\n

    \n
  1. You should get acknowledged after telling something
    \n e.g.
    \n Shall I Continue
    \n Am I Clear
    \n Any Queries
    \n Are you clear<\/li>\n
  2. Instead of telling everything in single stretch chunk your data by using the above keywords.<\/li>\n
  3. Try to monitor your client speed of speaking. Try to mirror you client speed of speaking.<\/li>\n
  4. Speak Politely<\/li>\n<\/ol>\n

    You have to send the mail today<\/strong>
    \nCould you send the mail today<\/p>\n

    When ever you pick the call<\/strong>
    \nHi Laura
    \nThis is Mugil from Infonovum
    \nIs this a good time to speak to you for 2 Minutes<\/p>\n

    Leaving Voice Message<\/strong>
    \nYou should Tell your name<\/u> and where<\/u> you are calling from<\/p>\n

    Group Discussion Etiquette<\/h3>\n
      \n
    1. In group discussion you should be a active listener.Look at the person who is speaking rather than looking up and down.<\/li>\n
    2. If A gives the point, B starts speaking on point given by A while responding to A’s point B should look at every one C,D,E.In other words while responding to someone to someones point look at everyone and speak rather than responding to single person.<\/li>\n<\/ol>\n

      Styles of Communication<\/strong>
      \nSubmissive<\/strong>
      \nLow Levels of confidence, Feeling guilt, Avoiding Initiative, Suppressing emotions<\/p>\n

      Assertive<\/strong>
      \nClear about what you feel need and how to achieve it, confident, and open to other ideas. Open body language, give and receive +ve and -ve feedback<\/p>\n

      Aggressive<\/strong>
      \nInsulating people, Loosing temper, attacking others<\/p>\n

      Other Common Mistakes in GD<\/strong>
      \nI Have conflict with you – Wrong
      \nI don’t agree with you – Right<\/p>\n

      Feedback Etiquette<\/strong><\/p>\n

        \n
      1. Avoid using you.Pointing fingers to particular person for failure.Start using we as a Team failed <\/li>\n
      2. While we were discussing requirements instead of you were telling requirements<\/li>\n
      3. We as a Team failed rather than you has failed.<\/li>\n<\/ol>\n

        Commonly Made Mistakes in English<\/strong><\/p>\n

        I have Eaten (Just Happened)<\/p>\n

        Wrong<\/strong> – The Car Parking is Opposite to Garden
        \nRight<\/strong> – The Car Parking is Opposite Garden <\/p>\n

        Ball Park Figure<\/strong> – Approximate Figure<\/p>\n

        Rain Check<\/strong> – Asking for a Postponement
        \n eg Can I ask for a Rain Check<\/p>\n

        Out of the woods<\/strong> – Out of Danger.
        \n eg The Project is Out of Woods<\/p>\n

        In the Loop<\/strong>
        \n eg Keep me in the Loop while mailing the Clients<\/p>\n

        Rub Shoulders with<\/strong>
        \n eg We need to rub shoulders with our clients to better understand the project<\/p>\n

        put it in back burner<\/strong>
        \n eg Let us put this thing in back burner until we are done with the Development.<\/p>\n

        Cutlery Etiquette<\/h3>\n

        \"67f6973c3c1383f2c40ad47918713b59\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

        Telephone Etiquette While Speaking in telephone You should get acknowledged after telling something e.g. Shall I Continue Am I Clear Any Queries Are you clear Instead of telling everything in single stretch chunk your data by using the above keywords. Try to monitor your client speed of speaking. Try to mirror you client speed of… Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1841","post","type-post","status-publish","format-standard","hentry","category-etiquette"],"_links":{"self":[{"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/posts\/1841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/comments?post=1841"}],"version-history":[{"count":7,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/posts\/1841\/revisions"}],"predecessor-version":[{"id":1849,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/posts\/1841\/revisions\/1849"}],"wp:attachment":[{"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/media?parent=1841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/categories?post=1841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/codethataint.com\/blog\/wp-json\/wp\/v2\/tags?post=1841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}